Toyota Way of Management for Company-wide Operational Improvement

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-Toward significant productivity enhancement and indirect cost reduction in workplaces-

1. Objectives

This program will provide with the key knowledge and skills to produce results and to transform your company to better and stronger one, based on the actual management methods what we call, “Toyota way Management System (TMS)”, practiced by Toyota management team and managers of the fields of production site as well as indirect departments of the company (design, production preparation, sale, etc.) in Toyota Motors.

In this program deal with mainly TMS and you also learn you achieve a thorough understanding of TMS and also learn TPS (Toyota Production System) for management in production and TDS (Toyota Product Development System) for management in design and TSS (Toyota Sales System) for management in sales which are also the foundations of Toyota’s strength and competitiveness.

In Japan, this management system is employed by many companies and institutes including manufacturers and governmental agencies and major IT companies such as Fujitsu

This program will be organized by AOTS in collaboration with Toyota Management Institute (TMG) and an official TMS Certification (Grade-4) will be issued by TMS & TPS Certificate Institute exclusively for this program when you achieve the examination at the end of this seminar.

Also in this program, you have opportunity of company visit (where TMS is employed and Kaizen activities are implemented) and case studies of troubles at the site of Kaizen activities, effective management methods and success stories.

The purpose of this study program is to know TMS and practical example cases and receive TMS grade 4 certificate, as well as to acquire the knowledge to improve the management style in your workplace, to lead Kaizen activity to revitalize your team and to achieve managerial results after returning to your country.

Program benefit

  1. You will gain understanding of the essence of Toyota style management to practice TMS in your company. You will learn the idea that the experience of motivation to work and feeling of accomplishment of workers who practice the Kaizen activities lead to their self-growth and self-actualization as well as the method to revitalize your workplace. “Revitalizing the workers and the workplace” is the key point to effective and sustainable continual Kaizen activity.
  2. In addition to gaining a wide range of TMS knowledge, you will practice standard setting of work, visualization of problems and sharing sense of values with TMS Kaizen tool in the workshop to be able to utilize the TMS tool for changing management in practice.
  3. You will learn TMS which as commonly rooted in all the sections of Toyota motor Corporation but also actual techniques and know-hows in the other Toyota effective methods: TPS and TDS.
  4. You will gain hints for practical activities of TMS in your company through learning several cases that led to the quality and productivity improvement of the companies that practice TMS.
  5. You can also learn the concept of TSS (Toyota Sales System). There are scenarios toward accomplishment of objectives, such as carefully thought-through sales strategies and processes, and human resource development, in the context of constantly thinking about customers and improving customer satisfaction.
  6. You will become an administrator who can practice the improvement of the workplace utilizing TMS. In order to understand the Toyota style management correctly and to acquire the knowledge to use it in practice of workplace improvement by TMS, you will take official TMS grade-4 examination of TMS&TPS Certification association aiming to be certified.

What is TMS?

A company-wide improvement program to transform a management style accustomed to the general enterprise into Toyota’s management style by extracting the basic concept of management from TPS (Toyota Production System) or Toyota’s way of working.

The program is designed so that it refreshes not only the knowledge, but the sense of values of each of you, makes you notice the difference in team member’s sense of value from practices based on principles, makes you feel that you can grow further by changing yourself and your team and radicate the new high-level management by making it a habit.

TMS is a next-generation management standard (framework) that has evolved into the area of white-collar management from TPS-based improvement activities.


2. Program Period : 24th February (Sun) – 1st March (Fri) 2019

Program Schedule <subject to minor changes>

23-Feb (Sat)Arrive in Japan
24-Feb (Sun)
Site visit

Toyota Commemorative Museum of Industry and Technology
25-Feb (Mon)
Toyota Production System(TPS) Seminer

- Outoline of TMS
- How to improve manufacturing process based on TPS (“Own-process completion”)
- Foundation of management for bsed on TPS

- Workshop
- Toyot Way OOBEYA
Toyota Production System(TPS) Seminer

- How to improve manufacturing process based on TPS (“Own-process completion”)
Making OOBEYA for quality improvement
- “Own-process completion” of a screw fastening process

- Team presentation
26-Feb (Tue)
Site visit

Toyota Plant Tour & Toyota Kaikan Museum
Toyota Sales System (TSS) Seminar

Development of customer- satisfaction-oriented strategies and services ensuring greater sales
27-Feb (Wed)
Toyota Way Management System(TMS) Seminar

- “Toyota Management System (TMS)” to increase organization’s productivity
- Fundamental principal of Toyota management and trend of management in the world
- Vision to the future using TMS and approach to Innovation
Toyota Way Management System(TMS) Seminar

- Basic idea of Toyota Management System (TMS) and revitalizing approach
- Improvement activities due to the cross functional teams
- KAIZEN activity by small group activity of OOBEYA
28-Feb (Thui)
Toyota Way Management System(TMS) Seminar

- Make Visual Management Board which can revitalize the workplace
- Simulate experience of OOBEYA activity at team at morning meeting
Toyota Way Management System(TMS) Seminar

- Make Visual Management Board which can revitalize the workplace
- Simulate experience of OOBEYA activity at team at morning meeting

- Team presentation

Lecture for test of TMS Certificate for Grade-4

Paper test of TMS Certificate for Grade-4 (80min)
1-Mar (Fri)
Toyota Product Development System(TDS) Seminer

- TDS for produce profitable and attractive product.
- Design develop system,structure,management for developing timely selling, profitable products matched customer needs
Toyota Product Development System(TDS) Seminer

- TDS workshop <Product planning experience>
  How to plan product planning that creates
  "impressed products" that customers are touched beyond the level of satisfying products

Closing Ceremony / Farewell party
2-Mar (Sat)Departure for country

3. Target of Participants:

  • Manager of the Blue- collard or white-collared section like development designer, technical person, office worker, sales business person
  • Those who wish to develop Kaizen leaders that can contribute to a workplace of the white-collared.
  • Those who feel “Investing in human development does not work”, “Too busy to implement Kaizen” and “Kaizen effect does not last long”.

4. Number of participants:

    20 persons from multiple countries
    Note. If we receive less than 15 applications, we may cancel the program.
    Shortly after the deadline (25th January, 2019), you will hear whether or not the program will be organized.

5. Program Language: English


6. Participation Fee: 250,000 JPY

< The above fee covers: >

  1. Accommodation (Check-in:23rd February / Check-out:2nd March)
  2. A specified number of meals (Breakfast & Lunch during the program)
  3. Instructional materials, TMS Text book (English ver.)
  4. Interpreters (1 person during the lectures and visit)
  5. Transportation for the program
  6. Travel insurance premiums during the program
  7. Admission for Toyota Commemorative Museum of Industry and Technology
  8. Farewell Party (Dinner)
  9. Fee of TMS Grade 4 certification examination
  • NOT including the costs of your international travel between your country and Japan.
  • NOT including Transportation expenses between Chubu International Airport to accommodation (AOTS Kenshu Center).

7. Program Contents

Day 1 Toyota Commemorative Museum of Industry and Technology

In 1994 Toyota Commemorative Museum of Industry and Technology was established at the site of the test factory (1911), which was established by Sakichi Toyoda who is a founder of Toyota group. It is the birthplace of the Toyota Group. Sakichi Toyoda also wrote in his book, “Spirit of Research and Creation”.

The basic philosophy of the museum is to communicate widely to society that “the spirit of research and creation” which Sakichi Toyoda wrote in his book and the importance of “manufacturing” which Kiichiro Toyoda (founder of Toyota Motor Co., Ltd.and challenged domestic production of automobiles) devoted passion on.

Through museum tours, deepen understanding of the seminor in the next 5days by knowing and learning the transition of industrial roots and processes, the transition of each mechanism ( which became the basis of the management) through actual real things, examples and panels.



Day 2 TPS Seminar

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<How to improve manufacturing process based on TPS (“Own-process completion”)>

Toyota Motor has been focusing on complete waste elimination and “Built-in Quality” by “Just-in-time (JIT) manufacturing” and “Automation”.

In the lecture, the participants will be explained how Toyota implements “Own-process completion”, the way not to pass defective items to the next process, and Toyota’s philosophy of manufacturing.

<Exercise: Assembly Line – “Own-process completion” of a screw fastening process>

The participants will be able to have a first-hand experience of “Own-process completion” by taking a joint screw fastening process which can be found often in any kind of product as an example.

NOTE: The idea of “Own-process completion” can be shared not only by manufacturing sector (direct departments) but also by indirect departments. Since the exercise is easy to understand for the persons from indirect departments, we expect your active participation.

Lecturer: Mr. Toru Tamano
Senior Consultant, Toyota Management Institute

Joined Toyota Motor Co., 1976 and took charge of plant equipment control system development, production engineering and production preparation for automotive electronic units in the Production Engineering division. Involved in production engineering of Toyota’s first inverter for Prius and management of engineering of the engine factory. Served as a director of production technology, head of engineering, head of plant in the domestic factory and local corporation president of a plant overseas. Specialized in “Total Optimization” including unit process planning, production management, safety, environment, cost, human resources, quality improvement and personal training. In recent years, became a senior executive officer and adviser to Toyota Motor East Japan, Inc. In 2016 appointed as an executive consultant at Toyoda Engineering Co., Ltd. and Toyota Management Institute.

Day 3 A.M. Toyota Plant Tour / Toyota Kaikan Museum

Toyota Motor Company is the world largest car manufacturer. They became the first carmaker to produce more than 11 million cars in a year.

They have nurtured an industrial climate of getting rid of waste as much as possible and kept on making improve through many years and grown to be one of the representative Japanese industries. This tour will help you understand their success secrets.


Day 3 P.M. TSS Seminar

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<CS-oriented management of sales strategies and operations>

Sales operations toward achievement of goals are supported by deliberate sales strategies and processes, as well as human resource development, focusing on constant consideration of customers and aiming at improving CS.

What is a system continuously providing a higher CS level? We will explain the type of sales management that help overcome high hurdles through Kaizen awareness, wisdom, and collaboration.


Day 4-5 TMS Seminar

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This seminar first outlines where the energy (vitality) of Toyota Motor Corporation workplace comes from the management point of view. You will know what kind of “human resources” should be developed for vitalizing your organization / corporation, considering how the management should be to grow out of confusing situations. One of the methods that supports the strength of Toyota Motor Corporation is Toyota Production System (TPS). Although adopting the ideas of TPS to the white-collared can be effective for a moment but in most cases it fails to activate the workplace because activities are not maintained well.

Toyota Management Institute (TMG) has inherited principle idea of Toyota’s management by having experienced such cases himself. TMG has studied how to install the system in the white-collared to increase management level.

*In addition, we will Introduce the success stories of the companies that have practiced TMS and lean in Japan and overseas.


TMS Management framework at the workplace

By implementing Workplace Revitalization (real management) supported by TMS, each worker will have their own unique ideas, work motivation, sense of accomplishment, all of which improve the vitality of workers and organization. Workplace Revitalization will help create a virtuous cycle that strengthens and improves corporate structure and productivity, while reducing indirect costs.

Lecturer: Mr. Toru Takagi
Vice President, Toyota Management Institute

Has many experiences of giving technical guidance to Fujitsu, an Toyota in Japan, and airplane manufacturer of the United States, the companies in Korea, China, English, etc.

After being the director of promote TPS in the production innovation division, Fujitsu 2007, and the director of promoting the autonomous improvement division, 2008, then became the vice president of Toyota Management Institute in 2009.

Day 6 TDS Seminar

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In addition to TPS (Toyota Production System), there is TDS (Toyota Stream Product Development) as another strength of Toyota.Toyota maintains its superiority in the automobile industry continuously because it has excellent product development capability to plan and develop efficiently “selling items”. In this course, we will explain the system of design development and structure, management method, which must be considered for timely development of goods selling and profitable matched to customer needs based on the concept of TDS.


Lecturer: Mr. Kimikazu Nakamura
Vice President (Senior Consultant), Toyota Engineering Cooperation

Joined Toyota Motor Co., Ltd in 1973, had involved with designing and developing body structures and outfitting parts for about 17 years in the body design Division. Engaged in improving the performance and quality of local domestic parts as a director in research and development at Toyota’s manufacturing company in Taiwan, further establishing R & D center, training local engineers, designing and developing body design for localization.

As a president of a joint venture company of Hayashi Telempu.Co., Ltd., in Guangzhou China in 2006, overall management of finance, sales, purchasing, technology, manufacturing, etc., to expand business and contribute to local human resource development. As a vice president (senior consultant) of Toyota Engineering Co., Ltd. in 2015, in charge of guidance mainly on TDS (Toyota Design Development), and instructing improvement of the structure of design development and cost reduction activities both in Japan and overseas.

8. Venue/Accommodation

AOTS Chubu Kenshu Center (CKC) [Aichi Area]



9. Procedures from Application to Implementation:

  1. A person who considers participation in the program will submit an application to your local AOTS Alumni Society. If you don’t know the contact information of your local Alumni Society, please contact AOTS Research Institute.
  2. Participants make payment to your local AOTS Alumni Society.
  3. The application will be completed only after AOTS confirm the receipt of the participation fee.
  4. AOTS will send an invitation letter through your local AOTS Alumni Society.
    Please submit the following documents (original) to your local AOTS Alumni Society or .

    1. Application Form (Attachment 1-2)
    2. Medical Check Sheet (Attachment 1-3)
    3. Overseas Travel Insurance Procedure and Consent Form (Attachment 1-4)
    4. About the Handling of Personal Information Concerning Participants (Attachment 1-5)
    5. Photocopy of passport, an election card, a driver’s license or any other identification document issued by a public organization in the applicant’s country containing, in Roman letters, the applicant’s name in full, a photo of the applicant and his/her date of birth
    6. 1 copy of a photo (PDF or JPEG File)

10. Closing Date of Application for Participation: 25th January 2019


11. Cancellation policy

Applicant who cancels application will be charged for a cancellation fee which the amount is set as below.

・Before or by 25th January : 0% of participation fee
・26th January – 10th February : 50% of participation fee
・On 11th February and after : 100% of participation fee

12. Contact for Submission of Application

A person who considers participation in the program will contact and submit an application to your local AOTS Alumni Society.

If you don’t know the contact information of your local Alumni Society, please contact AOTS Research Institute (

13. Program Organizer: AOTS Research Institute

  • Business Promotion Group, AOTS Research InstituteThe Association for Overseas Technical Cooperation and Sustainable Partnerships (AOTS)
  • Address: 30-1, Senju-azuma 1-chome, Adachi-ku, Tokyo 120-8534, Japan
  • E-mail:
  • Phone: 81-3-3888-8215, Fax: 81-3-3888-8242